FAQs
🛍️ About our products
If the product is in our store with the purchase option active, it means that it is available. In case of out of stock, we try to replenish it as soon as possible.
We ensure that we offer products with excellent value for money by carefully evaluating our suppliers and selecting items that meet our standards of durability and functionality.
Of course! At Miliup, we value our customers' opinions. If there is a product you would like to see in our store, please contact us and we will do our best to include it in our catalogue.
📦 Orders and Shipping
Once your order is shipped, you will receive an email with a tracking number so you can monitor its status in real time.
We ship nationwide. If you have questions about coverage in your area, you can enter your address at checkout to check availability or contact us for more details.
Yes, we offer express shipping options so you can receive your order in less time. During checkout, you can select the option that best suits your needs.
💳 Payments and Security
Yes, we protect your information with advanced security measures to ensure a safe and secure shopping experience.
We accept payments via credit/debit cards and other secure online payment options.
🔄 Exchanges and Returns
Yes, we offer returns within 3 days of receiving your order. The product must be unused and in its original packaging.
Please write to us at support@miliup.com with your order number and the details of your return or exchange. We will guide you through the process.
📞 Contact and Support
You can write to us at support@miliup.com or contact us through our support form on the web. We are here to help you.